Microsoft ends smart lookup feature in word as it pivots to copilot ai

In a recent announcement on its support blog, Microsoft confirmed the discontinuation of the Smart Lookup feature in its Word application, a tool that has been popular among users since its debut in 2016. Known for providing instant definitions, relevant links, and synonyms directly within the document, Smart Lookup was a handy resource that many have relied upon during their writing processes. However, with this feature now retired, it appears that Microsoft is making a significant pivot towards its Copilot AI, which aims to offer more advanced assistance to users.

The elimination of Smart Lookup appears to have left many users feeling frustrated. Reports indicate that when attempting to use the Search option after right-clicking a word, they are faced with either a blank search panel or an error message stating, “Sorry, something went wrong. Please try again.” Some users even noted that the search function remains present but is effectively non-functional, suggesting uncertainties about its future in Microsoft’s applications. This situation raises questions about whether Microsoft will eventually remove the Search option altogether in a subsequent update.

This is not an isolated incident, as Microsoft has a history of phasing out popular features and applications. The recent discontinuation of Paint 3D and the end of support for WordPad after 29 years brought disappointment to many nostalgic users who cherished these tools. The tech giant’s strategies often suggest a transition towards more integrated solutions, and Smart Lookup’s removal seems to follow suit.

While Microsoft has not openly stated that Copilot is a direct replacement for Smart Lookup, the similarities are hard to ignore. With the Copilot AI tool integrated directly inside Word, users can now gain access to definitions, links, and writing suggestions through a more sophisticated and interactive experience. Notably, Microsoft has recently introduced Copilot Actions. These allow AI agents to assist within Microsoft applications like Teams and Outlook. Currently, however, these features are primarily available for business customers.

As discussions surrounding AI continue to intensify, particularly with talk of AI PCs this year, an analysis from TrendForce suggests that the rise in laptop sales—expected to spike in 2024—may be more closely related to Windows 11 updates than the deployment of advanced AI features. Their report emphasizes that while AI-integrated notebooks are gaining traction, the immediate impact on the overall market remains limited. It predicts a gradual assimilation of AI features into notebook specifications, improving penetration rates over time.

In addition to these developments, Microsoft’s recent Ignite 2024 event unveiled plans for the company’s upcoming 365 Copilot features slated for early next year. The rebranding from just Copilot to 365 Copilot reveals Microsoft’s strategy to integrate its generative AI capabilities across its suite of Microsoft 365 applications, including Teams, for a monthly subscription fee of $30 for each employee.

Moreover, the company has soft-launched a redesigned version of its Outlook app, which has not garnered a positive reception thus far. This new application is intended to replace the older version and will also take over the default Windows Mail & Calendar app, indicating a major shift in the company’s email management strategy. However, user feedback suggests that adjustments might be necessary to enhance its functionality and user-friendliness.

In conclusion, the discontinuation of the Smart Lookup feature marks a significant change within Microsoft Word, reflecting the company’s broader shift towards AI-driven tools like Copilot. While the immediate reaction from users has been one of disappointment and frustration, it remains to be seen how well the new AI features will be integrated and whether they will meet the needs and expectations of users accustomed to the convenience provided by Smart Lookup. With ongoing enhancements and the introduction of 365 Copilot, the future promises to be filled with innovation, though the effectiveness and reception will ultimately determine their success in the competitive landscape of technology solutions.